
Help & Support
We're here to help you have a smooth and memorable event experience. Browse FAQs, guides, or contact our friendly team!
❓ Frequently Asked Questions
- How do I book a hall?
Go to the Halls page, select your preferred hall, and click "Book Now". - How do I cancel or reschedule a booking?
Go to your Profile, find your booking, and use the Cancel or Reschedule button. - What payment methods are accepted?
We accept credit/debit cards, UPI, and net banking. - How do I contact the hall owner?
You can message the owner from the hall details page or your bookings list. - What is the refund policy?
Refunds are processed as per our cancellation policy.
📞 Contact Support
You must be signed in to contact support.
Or email us at support@eventhall.com
📝 Booking Guide
- Create an account or sign in.
- Browse available halls and select your preferred venue.
- Choose your dates, add services, and complete the booking form.
- Make payment and receive confirmation.
- Manage your bookings from your profile.
📋 Policies
- Cancellation: Bookings can be cancelled up to 7 days before the event for a full refund.
- Privacy: Your data is secure and will not be shared without consent.
- Terms of Service: Please read our terms before booking.
🛠️ Troubleshooting
- Can't log in? Try resetting your password or contact support.
- Didn't receive a confirmation email? Check your spam folder or contact us.
- Payment issues? Ensure your payment details are correct or try another method.
💡 Feedback
We value your feedback! Please let us know how we can improve your experience by contacting support or using the feedback form above.
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