Support

Help & Support

We're here to help you have a smooth and memorable event experience. Browse FAQs, guides, or contact our friendly team!

Frequently Asked Questions

  • How do I book a hall?
    Go to the Halls page, select your preferred hall, and click "Book Now".
  • How do I cancel or reschedule a booking?
    Go to your Profile, find your booking, and use the Cancel or Reschedule button.
  • What payment methods are accepted?
    We accept credit/debit cards, UPI, and net banking.
  • How do I contact the hall owner?
    You can message the owner from the hall details page or your bookings list.
  • What is the refund policy?
    Refunds are processed as per our cancellation policy.

📞 Contact Support

You must be signed in to contact support.
Or email us at support@eventhall.com

📝 Booking Guide

  1. Create an account or sign in.
  2. Browse available halls and select your preferred venue.
  3. Choose your dates, add services, and complete the booking form.
  4. Make payment and receive confirmation.
  5. Manage your bookings from your profile.

📋 Policies

  • Cancellation: Bookings can be cancelled up to 7 days before the event for a full refund.
  • Privacy: Your data is secure and will not be shared without consent.
  • Terms of Service: Please read our terms before booking.

🛠️ Troubleshooting

  • Can't log in? Try resetting your password or contact support.
  • Didn't receive a confirmation email? Check your spam folder or contact us.
  • Payment issues? Ensure your payment details are correct or try another method.

💡 Feedback

We value your feedback! Please let us know how we can improve your experience by contacting support or using the feedback form above.

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